Example combinationGrowth and marketsCustomer and citizen servicePeople and capability

Customer and partner academy

“Customers or partners need better onboarding, product knowledge and ongoing support.”

A branded academy that onboards customers or partners and keeps their product knowledge current.

Your organisation

People and capabilityHR, L&D, academy and workforce leaders

Strategy and AI economics

AI and technology

Community and public outcomes

Growth and marketsMarketing, sales, channel and customer education

Customer and citizen serviceService, contact-centre and operations leaders

Suggested leadPotential.comLearning and engagement platforms

Potential.orgPublic programmes and sponsorship

SupportsPotential CoursesProduct learning

SupportsNGB.aiRoutine enquiries

TokenandoAI economics and cost intelligence

MeditariAI advisory and executive search

SupportsLITAudience activation

Outside the building: investment and new capabilities

SatoshiFund.aiAI venture investment

Who does what

Potential.com
Suggested lead
Leads on the academy platform.
Visit Potential.com (opens potential.com in a new tab)
Potential Courses
Product learning
Develops product learning and practical exercises.
Visit Potential Courses (opens potentialcourses.com in a new tab)
LIT
Audience activation
Helps recruit and engage the audience.
Visit LIT (opens litdxb.com in a new tab)
NGB.ai
Routine enquiries
Optional: handles agreed routine enquiries outside the learning journey.
Visit NGB.ai (opens ngb.ai in a new tab)

Shown separately, with its original attribution. Each example names the company that delivered it.

Delivered client programme

Delivered by Potential.com

A regional partner enablement academy that built partner capability through practical learning tracks.

As published on potential.com/case-studies, reviewed 14 October 2026.

Delivered client programme

Delivered by Potential.com

A unified knowledge-sharing hub for internal teams and external partners across Abu Dhabi's culture and tourism ecosystem.

As published on potential.com/case-studies, reviewed 14 October 2026.